California Consumer Privacy Act (CCPA) Policy

Last Updated: April 3, 2026

This notice is provided for residents of the State of California in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It explains the rights of California residents regarding their personal information and how they may exercise those rights.

This notice supplements the information contained in our Privacy Policy and applies solely to visitors, users, and customers who reside in the State of California.

Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information from consumers:

Identifiers
Examples: name, email address, phone number, shipping address, billing address, IP address.

Commercial Information
Examples: records of products viewed, purchased, returned, or exchanged.

Internet or Electronic Activity Information
Examples: browsing activity, interaction with our website, device and browser information.

Payment Information
Examples: payment transaction confirmations and payment method information processed through our payment providers.

Customer Support Information
Examples: messages, emails, or requests submitted to our support team.

How We Use Personal Information

We collect and use personal information for legitimate business purposes, including:

• Processing and fulfilling orders

• Providing customer support

• Communicating with customers regarding orders and services

• Improving website functionality and performance

• Preventing fraud and maintaining security

• Complying with legal obligations

• Sending marketing communications where permitted

Sharing of Personal Information

We may disclose personal information to trusted service providers that support the operation of our business, including:

• E-commerce platform providers (Shopify)

• Payment processors

• Shipping and fulfillment partners

• Customer support tools

• Analytics and marketing service providers

We do not sell personal information as traditionally understood under the CCPA.

However, certain website technologies (such as analytics or advertising tools) may be considered a “sale” or “sharing” of personal information under California law.

Your Rights Under the CCPA

California residents have the following rights regarding their personal information:

Right to Know
You may request information about the categories and specific pieces of personal information we have collected about you.

Right to Access
You may request a copy of the personal information we have collected about you.

Right to Delete
You may request that we delete personal information we have collected about you, subject to certain legal exceptions.

Right to Correct
You may request correction of inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing
You may request that we do not sell or share your personal information for advertising purposes.

Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

How to Submit a Request

To exercise your rights under the CCPA, please contact us using the details below.

We may need to verify your identity before responding to your request.

Do Not Sell or Share My Personal Information

California residents may request that their personal information not be sold or shared for targeted advertising.

To submit a request, please contact us using the contact information below.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We may require verification of both the agent’s authority and your identity.

Contact Information

Store Name: CasePrestige

Company Name: MINDSHIFT LABS LIMITED

Company Number: 78005753

Company Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 000000, Hong Kong

Email: support@caseprestige.com

Phone Number: +1 917 352 8240

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.