Security Statement

Last Updated: April 3, 2026

At CasePrestige, we take the security of our website and the protection of customer information seriously. We implement appropriate technical and organizational measures designed to protect personal information and ensure secure transactions on caseprestige.com

Secure Website Connection

Our website uses HTTPS encryption (SSL/TLS) to ensure that information transmitted between your browser and our website remains secure. This encryption helps protect sensitive data such as login credentials, personal information, and checkout details during transmission.

Secure Payment Processing

All payments made on our website are processed through trusted third-party payment providers, including Airwallex and PayPal.

Payment providers handle payment card data directly using secure payment processing systems. CasePrestige does not store or have access to full credit or debit card numbers.

Platform Security

Our online store is hosted on Shopify, a leading ecommerce platform that maintains industry-standard security practices and infrastructure designed to help protect merchants and customers.

Shopify continuously monitors its systems and applies security updates to maintain the reliability and safety of its services.

Fraud Prevention

We may use automated and manual review processes to detect and prevent fraudulent transactions. In certain situations, orders may be reviewed or canceled if suspicious activity is detected in order to protect both customers and our business.

Customer Responsibility

Customers are responsible for maintaining the confidentiality of their account information and login credentials. If you believe your account has been accessed without authorization, please contact us immediately.

Reporting Security Concerns

If you believe you have discovered a security vulnerability or potential security issue related to our website, we encourage you to contact us so we can investigate the matter promptly.

Contact Information

Store Name: CasePrestige

Company Name: MINDSHIFT LABS LIMITED

Company Number: 78005753

Company Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 000000, Hong Kong

Email: support@caseprestige.com

Phone Number: +1 917 352 8240

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.