Terms of Service

Last Updated: April 3, 2026

OVERVIEW

This website is operated by CasePrestige, which is operated by MINDSHIFT LABS LIMITED, a company registered in Hong Kong (Company No. 78005753). Throughout the site, the terms “we”, “us” and “our” refer to CasePrestige.

We provide this website, including all information, tools, products, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein. If you do not agree to these Terms, you may not access the website or use any Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or country of residence.

If you create an account, you agree to provide accurate and complete information and to maintain the security of your account credentials. You are responsible for all activity under your account.

SECTION 2 – PRODUCTS AND SERVICES

We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that product images, colors, or details will be exactly as displayed on your device.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment has been successfully processed and you receive confirmation from us.

We may cancel or limit quantities of orders that appear to be placed by dealers, resellers, or distributors.

SECTION 4 – PRICING AND PAYMENTS

All prices are listed in U.S. Dollars unless otherwise stated. Sales tax is included or calculated at checkout where applicable. Shipping costs are calculated at checkout.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times provided on our website are estimates only and are not guaranteed. Delays caused by carriers, customs, or events beyond our control are not our responsibility.

Risk of loss transfers to the customer once the order has been handed to the shipping carrier for delivery.

SECTION 6 – RETURNS AND REFUNDS

All purchases are subject to our Return and Refund Policy, which forms part of these Terms of Service. Please review the Return and Refund Policy available on our website for full details regarding eligibility, return window, inspection, and refund timelines.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of CasePrestige or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

SECTION 8 – THIRD-PARTY SERVICES

Our website is powered by Shopify, which provides the e-commerce platform enabling us to sell our products and services. Shopify may process personal information as described in our Privacy Policy and Shopify’s Privacy Policy.

We are not responsible for third-party websites or services linked on our site.

SECTION 9 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation of our Services.

Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CasePrestige, MINDSHIFT LABS LIMITED, and their affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or purchase of products.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold harmless CasePrestige and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law.

SECTION 12 – TERMINATION

We may suspend or terminate access to our Services at any time if you violate these Terms.

SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 15 – CONTACT INFORMATION

Store Name: CasePrestige

Company Name: MINDSHIFT LABS LIMITED

Company Number: 78005753

Company Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 000000, Hong Kong

Email: support@caseprestige.com

Phone Number: +1 917 352 8240

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.